Frequently Asked Questions
How long does it take to process my order?
Orders are processed within 24-48 hours of being placed. You will receive a confirmation email once your order has been processed.
Where do you ship?
Currently, we only ship within the United States.
How long does shipping take?
Shipping typically takes 3-5 business days, unless otherwise stated. You’ll receive tracking information once your order has shipped.
Can I change or cancel my order?
If you need to make changes or cancel your order, please contact us immediately at info@pareagleduo.com. Once your order has been processed, we may not be able to make changes.
What is your return policy?
We accept returns for unused, unworn items within 30 days of purchase. Please email info@pareagleduo.com to initiate a return. Customers are responsible for return shipping unless the item was damaged or defective.
Do you offer exchanges?
Yes, exchanges are available for different sizes or styles, depending on stock availability. Please contact us at info@pareagleduo.com to arrange an exchange.
How can I track my order?
Once your order has shipped, you’ll receive an email with tracking information so you can follow its progress.
Do you offer gift cards?
Yes! Digital gift cards are available for purchase and can be used on any item in our store.
Who can I contact if I have additional questions?
Feel free to email us at info@pareagleduo.com. We’re here to help!
Thank you for shopping with us!